Frequently asked questions

Do your prices include VAT?

Yes, all prices are VAT inclusive.



How long will it take to build our Garden room?

Our high-quality Garden rooms take approximately 5 to 10 days from start to finish depending on the groundworks, specification and finish required.



What guarantee do you offer with your Garden rooms?

All our garden rooms are built to last a minimum of 25 years. We offer a 10-year structural timber guarantee. Our Roofs come with a 20 or 25-year material defect guarantee depending on which option you choose. All doors and windows come with their specified manufacturers guarentee. The structural elements of the Garden room will be free from any significant defects in materials or workmanship for a period of 10 years from the date of the Agreement for purchase.



Can I use my Garden room all year round?

Of course! All our buildings are insulated with industry’s leading insulation and double-glazed doors and windows. The insulation is built into all elements of the building; the floor, the walls and the ceiling to ensure excellent thermal retention. Meaning they hold the heat on cooler days and maintain ambient temperature during the warmer months. Our reviews can back this up.



Do I need planning permission for my Garden room?

No, not usually. Our garden rooms are designed and built to finish 2.5m above the ground meaning they fall within permitted development. Contact us if you are unsure and one of our friendly staff can advise.



Do you offer landscaping packages as well?

Yes, we do. Because we have a multiskilled team and work in the building industry too. We can offer all types or building, landscaping and plumbing works alongside your Garden rooms.



Can my Garden rooms be powered off Grid?

Yes, we offer an Off-grid package, please see our optional extras.



Are your rooms maintenance free?

Our Garden rooms are built to the highest of standards with quality materials used throughout. No timber clad building will ever be completely maintenance free. But we have designed them to require very little maintenance.



Can I see a room you have already built?

Yes of course, We have many customers who proudly let us use their buildings to show customers around. We work hard to ensure our customers get a great service and product from start to finish and this shows from our reviews and their kindness.